Returns & Exchanges

At The Homestore, we want you to love every piece in your home, which is why we offer a 30-day return policy on all eligible furniture and decor items. If you are not completely satisfied with your purchase, we are here to help you find the perfect replacement or issue a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Pack with Care

  Place the items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included to prevent damage during transit.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a home pickup for larger furniture items through our customer service department.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.